You may think of etiquette as a list of formal rules that direct your actions. You have probably learned about proper dining etiquette and sending “thank you” cards when you receive gifts. However, etiquette is simply behaving in a way that is normal or approved of in your society. In business, etiquette has a slightly different form and includes accepted and expected leadership behaviors. These are keys to business etiquette.

Act with Dignity

Dignity is a reflection of your self-worth. As a leader, you need to be sure of your actions and yourself. You should not question yourself in the open. You also need to strive to control your emotions. This is especially crucial when you are wrong, you fail or you lose at something. Dignity gives you grace in stressful times.

Be Humble

Although you need to be sure of yourself, you also need to accept that you are not always right and cannot do everything yourself. You should see yourself as one part of your whole organization, not the sole focus of it. You absolutely need to act with authority as the owner of the company, but you don’t have to be arrogant or try to keep everyone’s focus on you.

Act with Integrity

Integrity is often seen as synonymous with honesty. However, this is only one small part of this big word. You should always be honest and authentic. However, this also requires that you stand behind your values. This can be one of the most difficult qualities to develop and portray, but when you master integrity, others are drawn to you.

Keep Your Promises

As a business owner, your staff, investors, partners, customers, and other key stakeholders need to be able to trust you. Trust is built on honesty and keeping your promises. Never make promises that you cannot or don’t intend to keep. If you do make a promise, do everything in your power to fulfill it, and do so as quickly as possible. The more you delay, the more damage your reputation will receive.

Do Not Gossip

Although you should be available for small talk and deep discussions with your staff, customers, and others, you should never gossip about others. You can share your own personal life, but leave others’ personal and professional lives out of your discussions. Build a company culture that shuns backstabbing and gossip.

In just a few steps. You can dramatically improve your corporate culture. Therefore, consider implementing these business etiquette strategies in your company.